OnlySnus is committed to the responsible sale of nicotine products. As our products are age restricted, we operate a robust age verification process to help ensure that our products are only supplied to customers aged 18 years or over.
1. Our Commitment
We will not knowingly sell or supply nicotine products to anyone under the age of 18. We take our legal responsibilities seriously and have implemented age verification procedures to help prevent underage sales.
2. Who Must Be Verified
All customers placing an order may be subject to electronic age verification. Verification checks may be completed automatically during the checkout process using trusted third-party verification services.
3. Electronic Age Verification
We use electronic age verification technology to compare the personal information you provide against reliable public and private data sources. Most customers will be verified instantly without needing to provide any additional documentation.
4. Additional Identification
If we are unable to verify your age electronically, we may ask you to provide further proof of age before your order is dispatched. Acceptable forms of identification may include a valid passport, UK driving licence or other government-issued photographic identification.
5. Failure to Verify
If satisfactory proof of age cannot be provided, or if we reasonably believe the information supplied is inaccurate or fraudulent, we reserve the right to cancel your order and issue a refund where appropriate.
6. Delivery Checks
Our courier may also require an adult to accept delivery where applicable. If age verification cannot be completed upon delivery, your parcel may be returned to us.
7. Fraud Prevention
Age verification forms part of our wider fraud prevention procedures. We reserve the right to carry out additional identity or security checks where necessary to protect our customers and our business.
8. Privacy
Personal information collected during the age verification process is handled securely and processed in accordance with our Privacy Policy and UK data protection legislation. Information is only used for legitimate verification and compliance purposes.
9. Changes to This Policy
We may update this Age Verification Policy from time to time to reflect changes in legislation, industry guidance or our verification procedures. The latest version will always be available on our website.
10. Contact Us
OnlySnus (DMS Promotions Ltd)
36B Bury Old Road
Whitefield
Manchester
M45 6TF
Website: www.onlysnus.co.uk