At OnlySnus, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, who we share it with and your rights under UK data protection law.
1. Who We Are
This website is operated by DMS Promotions Ltd trading as OnlySnus.
Registered Company Number: 08218211
VAT Number: 156023827
Registered Office:
C/O Lethbridge & Co Accountants
82 King Street
Manchester
M2 4WQ
Trading Address:
36B Bury Old Road
Whitefield
Manchester
M45 6TF
2. Information We Collect
We may collect your name, billing and delivery addresses, email address, telephone number, date of birth (where required), account details, order history, delivery information and returns history.
Payment information is processed securely by authorised payment providers. OnlySnus does not store your full debit or credit card details.
We may also automatically collect technical information including your IP address, browser type, device information, operating system, website usage data and cookie identifiers.
3. How We Use Your Information
We use your information to process orders, verify age, arrange delivery, process refunds, respond to enquiries, improve our website, prevent fraud, comply with legal obligations and send marketing communications where you have chosen to receive them.
4. Lawful Basis for Processing
We process personal information under one or more lawful bases recognised by UK GDPR, including performance of a contract, compliance with legal obligations, legitimate interests and consent where required.
5. Age Verification
As we sell age-restricted nicotine products, your information may be used to complete electronic age verification checks or to request additional identification where necessary.
6. Marketing
If you opt in to receive marketing communications, we may contact you with promotions, product launches and special offers. You can unsubscribe at any time using the unsubscribe link in our emails or by contacting us directly. We do not sell your personal information to third parties for marketing purposes.
7. Sharing Your Information
We may share information with payment providers, courier companies, age verification providers, website hosting providers, IT service providers, professional advisers and public authorities where legally required.
8. Data Security
We use appropriate technical and organisational measures to protect your information from unauthorised access, loss, misuse or disclosure. While we take reasonable precautions, no online system can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes and enforce our agreements.
10. Your Rights
Subject to UK GDPR, you may request access to your personal information, ask for inaccurate information to be corrected, request deletion where appropriate, object to certain processing activities, restrict processing or request data portability. We will respond within the timescales required by law.
11. Cookies
Our website uses cookies to improve functionality, analyse website performance and enhance your browsing experience. Further information is available in our separate Cookie Policy.
12. Complaints
If you have concerns about how we handle your personal information, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
13. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website with the date of the latest revision.
14. Contact Us
OnlySnus (DMS Promotions Ltd)
36B Bury Old Road
Whitefield
Manchester
M45 6TF
Website: www.onlysnus.co.uk