1. About OnlySnus
This website is operated by DMS Promotions Ltd trading as OnlySnus.
Registered Company Number: 08218211
VAT Number: 156023827
Registered Office:
C/O Lethbridge & Co Accountants
82 King Street
Manchester
M2 4WQ
Trading Address:
36B Bury Old Road
Whitefield
Manchester
M45 6TF
Throughout these Terms, 'OnlySnus', 'we', 'our' and 'us' refer to DMS Promotions Ltd.
2. Eligibility
To purchase products you must be at least 18 years old, reside within the United Kingdom, provide accurate information and successfully complete age verification checks where requested.
3. Age Verification
OnlySnus sells nicotine products exclusively to adults aged 18 or over. Electronic age verification may be carried out and additional ID may be requested. Orders may be cancelled if satisfactory identification cannot be provided.
4. Our Products
Product descriptions and images are provided in good faith. Manufacturers may change packaging, branding or ingredients without notice. Images are for illustration only and all products remain subject to availability.
5. Health Information
Nicotine is addictive. Products are intended for existing adult nicotine users only and are not suitable for persons under 18, pregnant or breastfeeding women, or those advised not to consume nicotine.
6. Product Availability
Items placed in your basket are not reserved. If stock becomes unavailable we may offer an alternative, partially fulfil your order or issue a refund.
7. Pricing
All prices are shown in Pounds Sterling (£) and include VAT where applicable. Delivery charges are shown at checkout. We reserve the right to correct genuine pricing errors before dispatch.
8. Promotions & Discount Codes
Promotions cannot normally be combined, have no cash value and may be amended or withdrawn at any time.
9. Placing an Order
Your order is an offer to purchase. A contract is only formed once your order has been accepted and dispatched.
10. Payment
Payment must be received in full before dispatch. Transactions are processed securely and we do not store full payment card details.
11. Fraud Prevention
We may undertake security, identity and age checks. Fraudulent or suspicious orders may be cancelled and accounts suspended.
12. Delivery
We currently deliver within the UK using DPD. Delivery estimates are not guaranteed and delays outside our control may occur.
13. Delivery Charges
Delivery charges are displayed during checkout. Free delivery promotions may be changed or withdrawn.
14. Failed Deliveries
Customers are responsible for providing accurate delivery information. Returned parcels may incur further delivery charges.
15. Risk & Ownership
Risk passes upon delivery. Ownership transfers once full payment has been received.
16. Order Cancellations
Orders may be cancelled before dispatch. Once dispatched, returns will be handled under our Returns Policy.
17. Returns
Only unopened and unused products may normally be returned in accordance with our Returns Policy.
18. Faulty, Damaged or Incorrect Products
Please contact us promptly if products arrive damaged, faulty or incorrect. We may offer a replacement, exchange or refund.
19. Refunds
Approved refunds will be made to the original payment method.
20. Promotions & Offers
Promotional offers are subject to availability and specific promotional terms.
21. Loyalty Programme
Any rewards programme is subject to separate rules and may be amended or withdrawn.
22. Customer Accounts
You are responsible for maintaining the confidentiality of your account credentials.
23. Website Availability
We cannot guarantee uninterrupted access to our website.
24. Acceptable Use
You must not misuse the website, attempt unauthorised access, introduce malicious software or scrape website content.
25. Intellectual Property
All website content is owned by or licensed to OnlySnus and may not be reproduced without permission.
26. Third-Party Links
We are not responsible for the content or practices of third-party websites.
27. Limitation of Liability
Nothing excludes statutory consumer rights. Our liability is limited to the extent permitted by law.
28. Events Beyond Our Reasonable Control
We are not liable for delays caused by events outside our reasonable control.
29. Privacy
Personal information is handled in accordance with our Privacy Policy and UK GDPR.
30. Complaints
We aim to resolve complaints fairly and promptly.
31. Changes to These Terms
These Terms may be updated from time to time and the latest version will be published on our website.
32. Governing Law
These Terms are governed by the laws of England and Wales.
33. Contact Us
OnlySnus
Trading Name of DMS Promotions Ltd
36B Bury Old Road
Whitefield
Manchester
M45 6TF
Company Number: 08218211
VAT Number: 156023827
Website: www.onlysnus.co.uk
34. General Consumer Rights
Nothing in these Terms affects your statutory rights under UK consumer law.
35. Entire Agreement
These Terms, together with our other published policies, form the entire agreement relating to your use of the website and purchases from OnlySnus.