OnlySnus is committed to selling nicotine products responsibly and ethically. We recognise that nicotine products are intended for adults only and we operate procedures designed to promote compliance with UK law, protect young people and support responsible purchasing.
1. Our Commitment
We are committed to preventing underage access to nicotine products, complying with all applicable UK legislation and promoting responsible retailing across every aspect of our business.
2. Adults Only
Our products are intended exclusively for customers aged 18 years or over. We do not knowingly market or sell nicotine products to anyone under the legal age.
3. Age Verification
Every online order may be subject to electronic age verification. Where required, customers may be asked to provide additional proof of age before an order is dispatched. Further details are available in our Age Verification Policy.
4. Responsible Marketing
Our advertising and promotional activity is intended for adults only. We do not knowingly target children or vulnerable persons, nor do we use imagery or messaging intended to appeal primarily to those under 18.
5. Product Information
We aim to provide clear and accurate product descriptions so customers can make informed purchasing decisions. Customers should always use nicotine products in accordance with the manufacturer's instructions.
6. Counterfeit Prevention
We source products from reputable manufacturers and authorised distributors wherever possible. We take reports of counterfeit or unsafe products seriously and will investigate any concerns promptly.
7. Customer Safety
Nicotine products are not risk free and are intended only for existing adult nicotine users. They should be kept out of the sight and reach of children and pets.
8. Regulatory Compliance
We monitor changes to UK legislation and industry guidance and review our policies and procedures regularly to ensure ongoing compliance.
9. Reporting Concerns
If you believe we have failed to meet our responsible retailing commitments or have concerns regarding a purchase, please contact our Customer Support team so we can investigate.
10. Contact Us
OnlySnus (DMS Promotions Ltd)
36B Bury Old Road
Whitefield
Manchester
M45 6TF
Website: www.onlysnus.co.uk